At Discount Emporium, your satisfaction is our priority. Please read our policy carefully before making a purchase.
Exchange Policy
We offer an exchange only if you receive a wrong or damaged item.
Conditions for Exchange
- You must notify us within 3 days of receiving your order.
- The item must be unused, undamaged (except for the reported issue), and in its original packaging.
- Exchanges are valid for the same product or another item of equal value (subject to availability).
How to Request an Exchange
- Contact our customer service team via WhatsApp 03044627811 within 3 days.
- Provide your order number, photos of the item, and details of the issue.
- Once approved, we will arrange for the exchange.
Important Notes
- We do not offer refunds; only exchanges are allowed.
- Delivery charges are non-refundable.
Thank you for shopping with Discount Emporium. We’re committed to providing you with quality products and a smooth shopping experience.
You can always contact us for any return question at 03044627811.